Outage in CIT Geneseo
F5 Load Balancer outage - VPN and myGeneseo unreachable
Resolved MajorIncident Report
We are currently investigating an outage with the the campus load balancer that directs traffic to services like VPN and myGeneseo. Those services are down until the issue is resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/13/2026 01:01PM
The networking issue with the load balancer has been resolved. VPN, myGeneseo, and all other affected web services have been restored.
INVESTIGATING
11 days ago - at 08/13/2026 12:21PM
We are continuing to investigate the issue. The F5 load balancer is responsive again, but networking remains unavailable. VPN, myGeneseo, and other webapps like go.geneseo.edu, transfer articulation, and the directed study form remain down. We will update this status by 9am.
INVESTIGATING
11 days ago - at 08/13/2026 11:37AM
We are currently investigating an outage with the the campus load balancer that directs traffic to services like VPN and myGeneseo. Those services are down until the issue is resolved.
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