Outage in Citus Data

Hardware failures observed

Resolved Minor
May 31, 2018 - Started over 6 years ago - Lasted almost 4 years
Official incident page

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Outage Details

We're currently investigating hardware failures on dedicated instances on Citus Cloud.
Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 06/01/2018 02:35AM

This incident has been resolved.

MONITORING over 6 years ago - at 05/31/2018 10:45PM

We are continuing to monitor for any further issues.

MONITORING over 6 years ago - at 05/31/2018 10:41PM

All affected customers with high availability have been moved to a different AZ in US-EAST-1, and should see connectivity restored fully.

We are continuing to monitor the situation for customers without HA, and are bringing up new servers in a different AZ.

INVESTIGATING over 6 years ago - at 05/31/2018 10:23PM

AWS have confirmed this is an issue affecting a single AZ in the US-EAST-1 region. For customers with high availability enabled we are currently failing over to alternate AZs in the region.

INVESTIGATING over 6 years ago - at 05/31/2018 10:15PM

We are continuing to investigate this issue.

INVESTIGATING over 6 years ago - at 05/31/2018 10:15PM

We're currently investigating hardware failures on dedicated instances on Citus Cloud.

Latest Citus Data outages

API maintenance - almost 7 years ago
Citus Cloud unavailability - about 7 years ago

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