Outage in CivicPlus
Media files not playing back on Public or Admin Portal
Minor
June 03, 2026 - Started about 15 hours ago
Incident Report
We have identified the cause of the issue affecting media playback on the Public Portal as well as Admin's and are actively working on a resolution. Users may continue to be unable to view media until mitigation is complete. Meetings will continue to be recorded and will be available for viewing after the service issue has been resolved.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 13 hours ago - at 06/03/2026 09:44PM
We have identified the cause of the issue affecting media playback on the Public Portal as well as Admin's and are actively working on a resolution. Users may continue to be unable to view media until mitigation is complete. Meetings will continue to be recorded and will be available for viewing after the service issue has been resolved.
IDENTIFIED
about 15 hours ago - at 06/03/2026 07:25PM
We have identified the cause of the issue affecting media playback on the Public Portal as well as Admin's and are actively working on a resolution. Users may continue to be unable to view media until mitigation is complete. Meetings will continue to be recorded and will be available for viewing after the service issue has been resolved.
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