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Outage in CivicPlus

Degraded Performance with NextRequest

Resolved Minor
July 15, 2026 - Started 6 days ago - Lasted about 21 hours

Incident Report

We are currently investigating an issue affecting NextRequest. Users may experience degraded performance. We will provide an update within 30 minutes or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 07/15/2026 10:00PM

We're working to resolve a known issue affecting performance in NextRequest. As part of that work, document access may be temporarily unavailable for up to 20 minutes after 8:00 PM CT this evening. We appreciate your patience as we complete this update.

MONITORING 6 days ago - at 07/15/2026 06:23PM

We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.

INVESTIGATING 6 days ago - at 07/15/2026 06:13PM

We are currently investigating an issue affecting NextRequest. Users may experience degraded performance. We will provide an update within 30 minutes or sooner if additional information becomes available.

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