Outage in Claravine

Delayed Adobe Classifications

Resolved Minor
June 22, 2023 - Started over 2 years ago - Lasted 13 days
Official incident page

Incident Report

The team is actively monitoring delays with the Adobe Classification API. Relevant 3rd parties have been notified of the increased latency and are investigating. Users may see submissions run longer than normal until the 3rd party API latency is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/05/2023 03:48PM

Claravine has monitored the Adobe API long enough to establish that delays are no longer happening.

If customers still experience delays, please reach out to your Admin or CSM.

MONITORING over 2 years ago - at 06/23/2023 03:23PM

Adobe Classification API latency is still under active monitoring.

MONITORING over 2 years ago - at 06/22/2023 09:13PM

The team is actively monitoring delays with the Adobe Classification API. Relevant 3rd parties have been notified of the increased latency and are investigating.

Users may see submissions run longer than normal until the 3rd party API latency is resolved.

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Service Degradation - over 1 year ago
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