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Outage in Clari

User registration for forecast is not working as expected

Resolved Major
September 05, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Multiple customers are reporting a problem provisioning new users for forecasting. Our engineering team is actively investigating.
Components affected
Clari Forecast

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/05/2024 04:22PM

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

IDENTIFIED over 1 year ago - at 09/05/2024 03:40PM

Our engineering teams have identified the issue and are implementing a fix.
The next status update will be after the fix has been applied.

INVESTIGATING over 1 year ago - at 09/05/2024 03:29PM

Multiple customers are reporting a problem provisioning new users for forecasting. Our engineering team is actively investigating.

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