Outage in Clari

Some users are facing LinkedIn integration related issues within Groove

Resolved Minor
October 24, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Some Groove customers have reported difficulty using features that rely on LinkedIn integration, including sending LinkedIn messages, accessing LinkedIn profiles and authenticating. Our Engineering team is actively investigating the issue. As a workaround, users can login via the Omnibar and refresh the page.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/25/2024 12:01AM

This is now resolved for the majority of our customers. If you’re still seeing problems, it may take up to 48 hours to receive the latest Groove Extension version.

IDENTIFIED 2 months ago - at 10/24/2024 11:43PM

We have identified the issue, we are pushing a patch to remediate it.

For the current affected users, please use the recommended suggestion of logging via the Omnibar and refresh the page.

INVESTIGATING 2 months ago - at 10/24/2024 07:42PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/24/2024 07:39PM

Some Groove customers have reported difficulty using features that rely on LinkedIn integration, including sending LinkedIn messages, accessing LinkedIn profiles and authenticating. Our Engineering team is actively investigating the issue. As a workaround, users can login via the Omnibar and refresh the page.

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