Outage in Clari

Emails sent in Outlook are stuck in draft when using Send with Groove feature in Outlook Add-In

Resolved Minor
December 13, 2024 - Started 8 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/13/2024 09:55PM

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

MONITORING 8 days ago - at 12/13/2024 07:59PM

Our engineering teams have resolved the issue and we are monitoring the fix.

IDENTIFIED 8 days ago - at 12/13/2024 07:38PM

Our engineering teams have identified the issue and are implementing a fix.

Users who are sending mail through Outlook with Groove may be having some messages delayed.

The next status update will be after the fix has been applied.

INVESTIGATING 8 days ago - at 12/13/2024 06:38PM

We are currently investigating this issue.

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