Outage in Clari
Groove users experiencing login errors or sporadic app errors
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
On 2025-01-06 12:34:00 AM UTC, Groove WebApp, Extension, Dialer and Outlook Add-In users encountered issues with the login into Groove. As of 01:35:00 AM UTC engineering team has fully resolved the issue and users are advised to hard refresh the browser to ensure the app works normally. No customer data was compromised during this incident
On 2025-01-06 12:34:00 AM UTC, Groove WebApp, Extension, Dialer and Outlook Add-In users encountered issues with the login into Groove. As of 01:35:00 AM UTC engineering team has fully resolved the issue and users are advised to hard refresh the browser to ensure the app works normally. No customer data was compromised during this incident.
The issue has been identified and a fix is being implemented.
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