Outage in Clari

Groove Scheduler is not working as expected

Resolved Minor
April 07, 2025 - Started about 1 month ago - Lasted about 16 hours
Official incident page

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Outage Details

Some customers may be seeing problems with using Groove Scheduler for Groove Extension and Groove Outlook Add-In. Our engineering team is actively investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/08/2025 02:28PM

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

MONITORING about 1 month ago - at 04/08/2025 01:39PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 04/07/2025 10:48PM

Our engineering teams have implemented a fix. We are now working to remediate the remaining effects of the incident.

The next status update will be when remediation efforts are complete or the state of this incident otherwise changes.

INVESTIGATING about 1 month ago - at 04/07/2025 10:26PM

Some customers may be seeing problems with using Groove Scheduler for Groove Extension and Groove Outlook Add-In.

Our engineering team is actively investigating.

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