Outage in Clarifai

System-wide issues affecting Visual Search and Input operations

Resolved Minor
March 12, 2019 - Started almost 6 years ago - Lasted about 3 years
Official incident page

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Outage Details

At 10:03a.m. EST this morning we noticed that our visual search and input functionality was failing and traced the cause back to a 3rd-party vendor. We are waiting on their confirmation for a fix and we apologize for the inconvenience caused by this.
Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 03/12/2019 04:00PM

The fix from earlier today has been verified as stable. All systems are running normally now.

MONITORING almost 6 years ago - at 03/12/2019 03:15PM

A fix has been implemented by our vendor and we are continuing to monitor it. All visual search and input operations should be working again as expected.

IDENTIFIED almost 6 years ago - at 03/12/2019 02:57PM

At 10:03a.m. EST this morning we noticed that our visual search and input functionality was failing and traced the cause back to a 3rd-party vendor. We are waiting on their confirmation for a fix and we apologize for the inconvenience caused by this.

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