Outage in ClassLink

Roster Server Admin Console Internal Error

Resolved Minor
May 02, 2022 - Started over 3 years ago - Lasted 32 minutes
Official incident page

Incident Report

We are currently investigating reports of an Internal Error in the Roster Server Console for a subset of school organizations. This is preventing ClassLink Tenant Administrators from accessing Roster Server console modules when using the Chrome browser. This incident has no impact on end-users. LaunchPad and single sign-on apps are not affected and continue to operate normally.
Components affected
ClassLink Roster Server

Need to monitor ClassLink outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 05/02/2022 08:40PM

The issue has been identified. A fix has been applied to a test environment for confirmation and will be pushed to production momentarily.

INVESTIGATING over 3 years ago - at 05/02/2022 08:10PM

We are currently investigating reports of an Internal Error in the Roster Server Console for a subset of school organizations. This is preventing ClassLink Tenant Administrators from accessing Roster Server console modules when using the Chrome browser. This incident has no impact on end-users. LaunchPad and single sign-on apps are not affected and continue to operate normally.

Latest ClassLink outages

My Apps Login Issues - 9 days ago
Monitoring Google Login Issues - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook