Outage in ClassLink

Roster Server Import Issue

Resolved Minor
December 05, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re investigating an issue that is limited in scope to the roster server, which may have caused a small percentage of imports to fail or report. There is no impact to users and launchpad and single sign on continue to work as expected.
Components affected
ClassLink Roster Server
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/05/2024 06:09PM

This issue has been resolved.

MONITORING 5 months ago - at 12/05/2024 04:45PM

The issue has been addressed. Import functionality has been restored for all servers, and we are monitoring the results.

INVESTIGATING 5 months ago - at 12/05/2024 04:26PM

We’re investigating an issue that is limited in scope to the roster server, which may have caused a small percentage of imports to fail or report. There is no impact to users and launchpad and single sign on continue to work as expected.

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