Outage in ClassLink

Roster Server Import Issue

Resolved Minor
December 05, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We’re investigating an issue that is limited in scope to the roster server, which may have caused a small percentage of imports to fail or report. There is no impact to users and launchpad and single sign on continue to work as expected.
Components affected
ClassLink Roster Server

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/05/2024 06:09PM

This issue has been resolved.

MONITORING about 1 year ago - at 12/05/2024 04:45PM

The issue has been addressed. Import functionality has been restored for all servers, and we are monitoring the results.

INVESTIGATING about 1 year ago - at 12/05/2024 04:26PM

We’re investigating an issue that is limited in scope to the roster server, which may have caused a small percentage of imports to fail or report. There is no impact to users and launchpad and single sign on continue to work as expected.

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