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Outage in Classy

Unable to Process Refunds

Resolved Minor
July 01, 2026 - Started about 1 month ago - Lasted 43 minutes
Official incident page

Incident Report

We've identified an issue preventing admins from processing refunds and are actively working on a fix. We'll update this page as soon as the issue is resolved. This is not impacting other areas of the product or the ability to accept donations

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/01/2026 07:08PM

A fix has been implemented and admins can now successfully process refunds. If you continue to experience issues, please reach out to our support team.

IDENTIFIED about 1 month ago - at 07/01/2026 06:27PM

We've identified an issue preventing admins from processing refunds and are actively working on a fix. We'll update this page as soon as the issue is resolved. This is not impacting other areas of the product or the ability to accept donations

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