Outage in Claude

Elevated errors on Claude.ai, API, Claude Code

Resolved Minor

April 08, 2026 - Started about 3 hours ago - Lasted 4 minutes
Official incident page

Incident Report

Summary AI Generated

Claude experienced authentication failures across all platforms from 17:25-17:44 UTC, preventing users from logging into Claude.ai (web, mobile, desktop), platform.claude.com, and Claude Code. Users encountered 500 Internal Server Error messages when attempting to access the services. The authentication issue was resolved after 19 minutes, restoring normal login functionality across all affected platforms.

We are currently investigating an issue with authentication across multiple product surfaces.

Components affected

Claude claude.ai Claude api.anthropic.com Claude console.anthropic.com

Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 04/08/2026 05:50PM

From 17:25–17:44 UTC, we saw elevated errors on attempts to log into Claude.ai (mobile, web, and desktop) and platform.claude.com, as well as /login attempts via Claude Code. This issue is now resolved.

INVESTIGATING about 3 hours ago - at 04/08/2026 05:46PM

We are currently investigating an issue with authentication across multiple product surfaces.

source IsDown Service outage due to server errors Reports started 17 minutes before official outage was reported

Users report repeated 500 Internal Server Errors and 502 Bad Gateway errors, indicating potential server or network issues.

Latest Claude outages

Sonnet 4.6 elevated rate of errors - about 15 hours ago

Elevated errors on Claude.ai - 1 day ago

Sonnet 4.6 elevated rate of errors - 2 days ago

Elevated errors on Claude.ai - 2 days ago

Elevated errors on requests to Claude Sonnet 4.6 - 5 days ago

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