Outage in Claude
Elevated errors across multiple models
Resolved MajorIncident Report
Summary AI Generated
Claude experienced elevated errors across multiple models for 1.4 hours, affecting claude.ai, the console, and API services. Users reported that Claude was stuck in infinite loading states, unable to provide responses even to basic questions, with some experiencing issues for several days. The incident was resolved after the team identified the root cause and implemented a fix.
We are currently investigating this issue.
Components affected
Claude claude.ai Claude console.anthropic.com Claude api.anthropic.comLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/06/2026 04:51PM
This incident has been resolved.
MONITORING
4 days ago - at 05/06/2026 04:32PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 05/06/2026 03:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 05/06/2026 03:29PM
We are currently investigating this issue.
source IsDown
Service outage causing infinite loading
Reports started 1 minute before official outage was reported
Users report that Claude is stuck in an infinite thinking loop, failing to progress or respond even on basic tasks leading to repeated system timeouts.
Latest Claude outages
Elevated errors on Claude Opus 4.1 - 1 day ago
Elevated errors on Claude Opus 4.7 - 2 days ago
Elevated errors on Claude Sonnet 4.6 - 2 days ago
Elevated Errors on File Operations - 2 days ago
Elevated errors across Claude Models - 3 days ago
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