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Outage in Claude

Claude.ai is experiencing elevated error rates

Resolved Major
May 13, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Claude.ai experienced elevated error rates for 2.4 hours, causing users to receive messages that the service was not working. Users were unable to access Claude during this period. The incident was resolved after investigation and service restoration.

We are currently investigating this issue.
Components affected
Claude claude.ai
Latest Updates ( sorted recent to last )
RESOLVED 34 minutes ago - at 05/13/2026 02:45PM

This incident has been resolved.

INVESTIGATING about 2 hours ago - at 05/13/2026 12:59PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 05/13/2026 12:21PM

We are currently investigating this issue.

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