Outage in Claude

Elevated errors across Fable 5

Resolved Major

July 17, 2026 - Started about 15 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Claude Fable 5 was unavailable for approximately 1.2 hours due to an erroneous requirement for usage credits, preventing users from selecting the model across Claude.ai, Claude Code, and the API. Anthropic applied a fix to remove the incorrect credit requirement, after which users may have needed to relaunch Claude.ai or Claude Code to restore access. The issue has been fully resolved and Claude Fable 5 is accessible as expected without usage credits.

We are currently investigating this issue.

Components affected

Claude claude.ai Claude api.anthropic.com

Latest Updates ( sorted recent to last )

RESOLVED about 14 hours ago - at 07/17/2026 07:43PM

This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected.

MONITORING about 15 hours ago - at 07/17/2026 06:48PM

We have applied a fix to resolve the erroneous requirement for usage credits on Fable 5, and are monitoring to ensure no further issues. You may need to relaunch Claude.ai or Claude Code to restore access as expected.

INVESTIGATING about 15 hours ago - at 07/17/2026 06:36PM

We are aware of an issue preventing users from selecting Claude Fable 5 within Claude.ai, Claude Code, and other surfaces, and are working to resolve this issue.

INVESTIGATING about 15 hours ago - at 07/17/2026 06:32PM

We are currently investigating this issue.

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