Claude experienced degraded performance across multiple models — including Claude Opus 5, Sonnet 5, Haiku 4.5, and others — affecting both the API and claude.ai for approximately 2.7 hours on August 18, 2026 (16:11–18:23 UTC). Users encountered elevated errors, infinite loading, repeated failed attempts, and "server busy" messages that rendered the service effectively unusable. A fix was implemented and the incident was fully resolved by 19:01 UTC.
The issue affecting Claude Opus 5 has been resolved. Impact occurred from 16:11 to 18:23 UTC.
A fix has been implemented and we are monitoring the results.
We are investigating elevated errors on requests to Claude Opus 5. We will provide an update as soon as possible.
We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible.
We are investigating reports of degraded performance affecting multiple models. We will provide an update as soon as possible.
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