Outage in Clearbit

Data Processing Delays

Resolved Minor
September 19, 2023 - Started about 2 years ago - Lasted 2 days
Official incident page

Incident Report

Due to the multi regions and multi services outage of AWS we are experiencing delays in the data processing.
Components affected
Clearbit HubSpot Sync Clearbit Person API Clearbit Hubspot Clearbit Dashboard Clearbit Batch Clearbit Watchlist API Clearbit Prospector API Clearbit Company API Clearbit Discovery API Clearbit UI Clearbit Salesforce Sync Clearbit Webhooks Clearbit Forms Clearbit Marketo Clearbit Reveal API Clearbit Connect Clearbit API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/20/2023 08:33PM

This incident has been resolved. Due to storage and network issues at infrastructure providers, we do expect some data loss will have happened during the outage window. To guard ourselves better for this issue, we migrated part of our infrastructure to solutions with additional redundancy features.

MONITORING about 2 years ago - at 09/19/2023 11:27AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 09/19/2023 01:42AM

Due to the multi regions and multi services outage of AWS we are experiencing delays in the data processing.

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