Outage in Clearbit

Clearbit Connect not loading in Gmail

Resolved Major
October 22, 2024 - Started 12 months ago - Lasted 2 days
Official incident page

Incident Report

An issue is affecting Clearbit Connect users, where the tool is not loading in Gmail when using Chrome version 130 or later. We are investigating the underlying cause and working to resolve this issue. We appreciate your patience and will provide updates as we have more information.
Components affected
Clearbit Connect
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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/23/2024 05:41PM

The updated version has been approved in the Google Chrome store, and we have pushed the update to all Clearbit Connect users.

IDENTIFIED 12 months ago - at 10/22/2024 02:36PM

We have identified and fixed the issue, and a new version of Clearbit Connect has been submitted to the Google Chrome store. The updated version is now pending review by Google. Once it's approved, your Connect version will auto-update as we roll out the fix. We will update here again once the review is complete and the Connect version has been updated in the Chrome store.

INVESTIGATING 12 months ago - at 10/21/2024 10:20PM

An issue is affecting Clearbit Connect users, where the tool is not loading in Gmail when using Chrome version 130 or later. We are investigating the underlying cause and working to resolve this issue. We appreciate your patience and will provide updates as we have more information.

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