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Outage in Clearbit

Audience results delayed

Resolved Minor
March 18, 2025 - Started about 1 year ago - Lasted 9 days
Official incident page

Incident Report

Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.
Components affected
Clearbit Webhooks Clearbit UI

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/28/2025 02:31AM

This incident has been resolved. Audience results and destination deliveries are back to normal timing.

MONITORING about 1 year ago - at 03/26/2025 11:37PM

We have implemented a fix and are monitoring the results. Results for new Audiences and destinations should be back to normal now.

IDENTIFIED about 1 year ago - at 03/26/2025 12:58AM

We are still working on a fix for this issue.

IDENTIFIED about 1 year ago - at 03/25/2025 12:51AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 03/21/2025 09:33PM

We have identified the issue and are implementing a fix.

INVESTIGATING about 1 year ago - at 03/20/2025 11:30PM

We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.

INVESTIGATING about 1 year ago - at 03/19/2025 10:05PM

We are continuing to investigate this issue. We will continue to post updates as we make progress.

INVESTIGATING about 1 year ago - at 03/18/2025 08:18PM

Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.

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