Outage in Clearbit
Webhook processing delayed
Resolved MajorIncident Report
We're currently investigating a potential issue with webhook processing. Webhooks may not be delivering as expected. This issue appears to have started around 8:00 PM UTC (1:00 PM Pacific Time). We'll provide updates as we learn more.
Components affected
Clearbit WebhooksTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/05/2025 05:36PM
This incident has been resolved.
MONITORING
12 months ago - at 05/03/2025 07:14PM
While monitoring the issue, we discovered that the earlier fix did not fully resolve the problem. As a result, webhooks submitted between 1:00 AM and 7:00 AM UTC (6:00 PM to 12:00 AM Pacific Time) were not processed and cannot be recovered. To ensure delivery, these webhooks will need to be re-submitted. We implemented a fix, and are again monitoring.
MONITORING
12 months ago - at 05/03/2025 01:03AM
We've identified and resolved the issue affecting webhook processing. Queued webhooks are now being delivered, and the system is catching up. We'll continue to monitor performance closely until processing is fully up to date.
INVESTIGATING
12 months ago - at 05/03/2025 12:35AM
We're currently investigating a potential issue with webhook processing. Webhooks may not be delivering as expected. This issue appears to have started around 8:00 PM UTC (1:00 PM Pacific Time). We'll provide updates as we learn more.
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