Outage in Clearbit

Delays in Batch Enrichment Processing

Resolved Major
July 28, 2025 - Started 3 months ago - Lasted 2 days
Official incident page

Incident Report

We're currently experiencing delays in processing batch enrichment jobs. Users who upload CSV files may see slower-than-expected processing times. In some cases, files may need to be re-submitted once the issue is resolved. We're actively working on a fix and will provide updates as we progress.
Components affected
Clearbit Batch

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/30/2025 07:21PM

This incident has been resolved - batch enrichment jobs are processing normally.

MONITORING 3 months ago - at 07/29/2025 08:29PM

Batch enrichment processing is fully caught up. We're continuing to monitor to ensure stable performance.

MONITORING 3 months ago - at 07/28/2025 10:01PM

Batch enrichment processing has resumed, but a backlog remains. Some users may still experience delays as the system catches up. We're actively monitoring progress.

INVESTIGATING 3 months ago - at 07/28/2025 08:10PM

We're currently experiencing delays in processing batch enrichment jobs. Users who upload CSV files may see slower-than-expected processing times. In some cases, files may need to be re-submitted once the issue is resolved. We're actively working on a fix and will provide updates as we progress.

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