Outage in ClearSlide

An AWS (Amazon Web Services) outage in the Eastern region is impacting ClearSlide audio conferencing for all users.

Resolved Major
December 07, 2021 - Started almost 4 years ago
Official incident page

Incident Report

Amazon does not have an ETA for recovery at this time.
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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 12/08/2021 03:24AM

This incident has been resolved.

IDENTIFIED almost 4 years ago - at 12/07/2021 10:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 4 years ago - at 12/07/2021 10:10PM

AWS executed a mitigation which is showing significant recovery in the US-EAST-1 Region. AWS is continuing to closely monitor the health of the network devices and we expect to continue to make progress towards full recovery. AWS still do not have an ETA for full recovery at this time.

INVESTIGATING almost 4 years ago - at 12/07/2021 08:01PM

Amazon does not have an ETA for recovery at this time.

Latest ClearSlide outages

"Call Me" dial out feature is impacted - about 4 years ago
Certain callers may be unable to connect to meeting audio via phone. - about 4 years ago
We are currently experiencing some instability in connecting to conference calls - about 4 years ago
Live/Video meeting recording is experiencing a partial outage - about 4 years ago
Recorded meetings audio maybe missing for some Clearslide users. - about 4 years ago

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