Outage in Clearwater Analytics

Unexpected website downtime due to third-party service degradation

Resolved Major
November 18, 2025 - Started 27 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.
Components affected
Clearwater Analytics Clearwater Platform

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/18/2025 03:33PM

The Clearwater Analytics website is operational.

MONITORING 27 days ago - at 11/18/2025 03:05PM

A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

IDENTIFIED 27 days ago - at 11/18/2025 01:18PM

We have identified the cause of the outage - it is due to errors originating from a third-party provider.

Our team is actively monitoring the situation and awaiting updates from the third-party provider.

IDENTIFIED 27 days ago - at 11/18/2025 01:13PM

We have identified the cause of the outage - it is due to errors originating from a third-party provider.

Our team is actively monitoring the situation and awaiting updates from the third-party provider.

INVESTIGATING 27 days ago - at 11/18/2025 01:10PM

We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website.

Our team is actively monitoring the situation and awaiting updates from the third-party provider.

Latest Clearwater Analytics outages

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