Outage in Clerk.io
London Datacenter Outage
Resolved Minor
December 29, 2015 - Started almost 10 years ago
Official incident page
Official incident page
Incident Report
We are currently no able to connect with our Londan data center provider.
This has impacted the whole service. We return here with a update as soon as we hear from them - at least within the next 10 mins.
ps.
Yes - It is the same provider that caused error previously and that we will completely remove from our setup first thing in 2016.
This has impacted the whole service. We return here with a update as soon as we hear from them - at least within the next 10 mins.
ps.
Yes - It is the same provider that caused error previously and that we will completely remove from our setup first thing in 2016.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 10 years ago - at 12/30/2015 02:44AM
The issue has been resolved and we are back up.
We are sincerely sorry for this incident. We strive extremely hard for no downtime at all and take such incidents as this extremely seriously!
We have decided to move all our instances from this provider over the next days to remove them entirely from our setup.
MONITORING
almost 10 years ago - at 12/30/2015 01:01AM
There are still issues with the London data center even though they are beginning to contain the DDoS attack.
IDENTIFIED
almost 10 years ago - at 12/29/2015 11:40PM
The issue has been identified as a DDoS attack against multiple services on our provider.
IDENTIFIED
almost 10 years ago - at 12/29/2015 11:24PM
Our hosting provider is working on the issue.
We are waiting on them for further updates.
INVESTIGATING
almost 10 years ago - at 12/29/2015 11:08PM
We are currently no able to connect with our Londan data center provider.
This has impacted the whole service. We return here with a update as soon as we hear from them - at least within the next 10 mins.
ps.
Yes - It is the same provider that caused error previously and that we will completely remove from our setup first thing in 2016.
Latest Clerk.io outages
Some services are down - about 1 month ago
Some services are down - about 1 month ago
Some services are down - about 1 month ago
Some services are down - about 2 months ago
Some services are down - 2 months ago
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