The Clerk service experienced increased latency and 500 errors on FAPI/BAPI endpoints for 1.6 hours. The incident affected service performance and availability, causing degraded user experience. The team implemented a mitigation mechanism that successfully restored normal operations and resolved the issue.
The mitigation mechanism was turned on successfully, and all the services are now operational! We're still monitoring any anomalous behavior in our services
A mitigation mechanism was turned on, and sessions are showing early recovering signals.
We're still investigating the root cause and enabling mitigations for this problem.
We're investigating increased latency in our services.
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