Outage in Clerk
SMS Delivery Issues
Resolved Minor
October 29, 2026 - Started 10 days ago
- Lasted 40 minutes
Incident Report
Summary AI Generated
Clerk experienced a 40-minute SMS delivery disruption caused by a failed delivery route from an upstream SMS provider to AT&T numbers, preventing some users from receiving verification codes. The provider resolved the issue by switching to an alternate delivery route, after which SMS verification completion rates returned to normal.
We’re investigating SMS delivery issues affecting some users. Verification codes may be delayed or fail to arrive.
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Latest Updates ( sorted recent to last )
MONITORING
10 days ago - at 10/29/2026 06:05PM
SMS verification completion rates have returned to normal levels following the provider’s switch to an alternate delivery route. We’re continuing to monitor delivery and verification rates.
INVESTIGATING
10 days ago - at 10/29/2026 06:00PM
We’ve identified an issue with an upstream SMS provider’s delivery route to AT&T numbers. The provider is switching traffic to an alternate route. We’re monitoring delivery rates and will share updates as we learn more.
INVESTIGATING
10 days ago - at 10/29/2026 05:54PM
We're continuing to investigate SMS delivery issues with an upstream vendor impacting users on AT&T.
INVESTIGATING
10 days ago - at 10/29/2026 05:46PM
We’re investigating SMS delivery issues with an upstream SMS provider.
INVESTIGATING
10 days ago - at 10/29/2026 05:40PM
We’re investigating SMS delivery issues affecting some users. Verification codes may be delayed or fail to arrive.
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