Outage in Clever
Badge Expiration Notice Displaying in Portal
Resolved MinorIncident Report
Summary AI Generated
Some users saw an incorrect pop-up in the Clever Portal warning that student Badges would expire in 24 hours. Badges were never at risk of expiring and remained active throughout the incident. Clever identified the cause and resolved the issue within approximately 4 hours.
Clever has identified the cause of an issue where some users see a pop-up in the Clever Portal stating that student Badges will expire in 24 hours, and a fix is in progress. Badges will not expire as long as they are active and being used.
To learn more about Badge activity and inactivity, please visit our Help Center: https://support.clever.com/hc/s/articles/220213907?language=en_US#Badge%20Activity. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 10/30/2026 06:40PM
The issue causing an incorrect pop-up stating student Badges would expire in 24 hours has been resolved. Badges remain active and will not expire as long as they are being used. If you continue to see this notification or need assistance, please visit support.clever.com.
IDENTIFIED
13 days ago - at 10/30/2026 02:46PM
Clever has identified the cause of an issue where some users see a pop-up in the Clever Portal stating that student Badges will expire in 24 hours, and a fix is in progress. Badges will not expire as long as they are active and being used.
To learn more about Badge activity and inactivity, please visit our Help Center: https://support.clever.com/hc/s/articles/220213907?language=en_US#Badge%20Activity. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
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