Outage in Clever Cloud
[RBX] Hypervisor unreachable
Resolved MinorIncident Report
An hypervisor on the RBX (Roubaix) region is unreachable 09:28 UTC+1. We are investigating. Add-ons hosted on this node are currently unreachable.
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Latest Updates ( sorted recent to last )
OK
about 1 month ago - at 03/12/2026 09:35AM
The RAID has been repaired. The server is now up.
We're checking the system before putting it back to production.
MINOR
about 1 month ago - at 03/11/2026 02:00PM
A RAID failure prevents the hypervisor to boot properly
We are migrating services to other hypervisors to avoid any data loss while we attempt to repair the RAID
MINOR
about 1 month ago - at 03/11/2026 11:16AM
We recovered access to the server in rescue but the boot process doesn't work. We are working on a fix to bring back the system up.
MINOR
about 1 month ago - at 03/11/2026 10:02AM
The server is still unreachable and we currently can't access it in rescue mode. We are waiting for our provider to help us get a rescue access and start the investigation on the reboot failure.
Latest Clever Cloud outages
[SGP] Hypervisor down - 1 day ago
[RBX] Hypervisor unreachable - 27 days ago
[Paris] Network access to the region disruption - 30 days ago
Elevated errors and disruption of services - about 1 month ago
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