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Outage in Clever Cloud

[RBX] Hypervisor unreachable

Resolved Minor
March 11, 2026 - Started 24 days ago - Lasted 1 day
Official incident page

Incident Report

An hypervisor on the RBX (Roubaix) region is unreachable 09:28 UTC+1. We are investigating. Add-ons hosted on this node are currently unreachable.

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Latest Updates ( sorted recent to last )
OK 23 days ago - at 03/12/2026 09:35AM

The RAID has been repaired. The server is now up.

We're checking the system before putting it back to production.

MINOR 24 days ago - at 03/11/2026 02:00PM

A RAID failure prevents the hypervisor to boot properly

We are migrating services to other hypervisors to avoid any data loss while we attempt to repair the RAID

MINOR 24 days ago - at 03/11/2026 11:16AM

We recovered access to the server in rescue but the boot process doesn't work. We are working on a fix to bring back the system up.

MINOR 24 days ago - at 03/11/2026 10:02AM

The server is still unreachable and we currently can't access it in rescue mode. We are waiting for our provider to help us get a rescue access and start the investigation on the reboot failure.

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