Outage in ClickFunnels

SendGrid Email Sending Issues

Resolved Major
December 18, 2025 - Started 4 days ago - Lasted about 18 hours
Official incident page

Incident Report

We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.
Components affected
ClickFunnels App

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/18/2025 06:49PM

Systems have remained stable and everything is operating as normal.

MONITORING 3 days ago - at 12/18/2025 03:00PM

We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up.

As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.

IDENTIFIED 4 days ago - at 12/18/2025 04:29AM

We have identified the issue and are working to restore service with SendGrid.

INVESTIGATING 4 days ago - at 12/18/2025 02:42AM

We continue to work with SendGrid to resolve the issue.

INVESTIGATING 4 days ago - at 12/18/2025 01:57AM

We are continuing to investigate the issue with SendGrid.

INVESTIGATING 4 days ago - at 12/18/2025 01:33AM

We are continuing to investigate the issue with SendGrid.

INVESTIGATING 4 days ago - at 12/18/2025 01:18AM

We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.

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