Outage in ClickUp
Degraded Search in the Desktop App
Resolved Minor
May 12, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
ClickUp's desktop application experienced infinite loading issues in the Search functionality for 2.8 hours. Users were unable to complete searches due to the loading problem, though a workaround was available through the AI Command Bar with a manual refresh. The issue was identified and mitigated, with some users needing to refresh their desktop app for the fix to take effect.
We're investigating reports of infinite loading in Search in our desktop application. We’ll have frequent updates until we have a monitoring status.
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Latest Updates ( sorted recent to last )
3 days ago - at 05/12/2026 10:45PM
We're investigating reports of infinite loading in Search in our desktop application. We’ll have frequent updates until we have a monitoring status.
3 days ago - at 05/12/2026 10:56PM
We've determined the cause of infinite loading in Search within our desktop application and a resolution is on the way.
As a potential workaround, open the AI Command Bar (formerly called Command Center) and, with the bar open, press CMD + R (Mac) or CTRL + R (PC) to refresh the AI Command Bar directly.
3 days ago - at 05/13/2026 01:02AM
We believe we have mitigated the cause of infinite loading in Search within our desktop application and will continue monitoring.
Some users may need to refresh the desktop app using CMD+R (Mac) or CTRL+R (PC) for the fix to take effect.
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