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Outage in CloudAMQP

Connectivity issues in Azure West Europe

Resolved Major
May 23, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

CloudAMQP instances in Azure West Europe experienced connectivity issues, connection failures, and unexpected restarts due to an underlying Microsoft Azure platform incident in the region. The issue affected a limited number of customers during a 4-minute window (14:09–14:13 UTC on May 23, 2026). Microsoft resolved the Azure Virtual Machines incident through automatic self-healing, restoring normal operations for all affected CloudAMQP instances.

We are investigating connectivity issues affecting some CloudAMQP instances in Azure West Europe. Affected instances may see connection failures or unexpected restarts. The root cause is an ongoing Microsoft Azure platform incident in the West Europe region (started 14:31 UTC, 23 May 2026). Microsoft is investigating.
Components affected
CloudAMQP Microsoft Azure

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RESOLVED 2 days ago - at 05/23/2026 05:23PM

Resolved — Microsoft has confirmed that the Azure West Europe Virtual Machines incident is resolved. The impact window was 14:09–14:13 UTC on 23 May 2026, during which a limited number of customers may have experienced connection failures or unexpected Virtual Machine restarts. The Azure environment self-healed and the service has been confirmed restored.

Affected CloudAMQP instances should now be operating normally.

INVESTIGATING 2 days ago - at 05/23/2026 04:21PM

We are investigating connectivity issues affecting some CloudAMQP instances in Azure West Europe. Affected instances may see connection failures or unexpected restarts.

The root cause is an ongoing Microsoft Azure platform incident in the West Europe region (started 14:31 UTC, 23 May 2026). Microsoft is investigating.

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