Outage in CloudAMQP
Monitoring Systems — False Alarms
Resolved MinorIncident Report
Summary AI Generated
CloudAMQP's monitoring system generated numerous false "server_unreachable" alerts between 17:30 and 20:00 UTC on May 30, 2026, caused by monitoring workers losing state during a rolling restart of the monitoring service. All clusters remained fully operational throughout the incident with no impact to customer data or message delivery. The false alerts were resolved and the incident was closed on May 31, 2026.
Between 17:30 and 20:00 UTC on 2026-05-30, our server monitoring system generated a large number of false "server_unreachable" alerts. Clusters were operational and healthy throughout this period — no customer data or message delivery was affected.
The alerts were caused by a rolling restart of our monitoring service, during which individual monitoring workers went offline mid-cycle and lost state. This caused the workers to report connection timeouts for servers they could no longer reach — even though those servers were fully healthy.
We apologize for any concern this may have caused.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/31/2026 11:29AM
This incident has been resolved.
MONITORING
4 days ago - at 05/30/2026 10:25PM
Between 17:30 and 20:00 UTC on 2026-05-30, our server monitoring system generated a large number of false "server_unreachable" alerts. Clusters were operational and healthy throughout this period — no customer data or message delivery was affected.
The alerts were caused by a rolling restart of our monitoring service, during which individual monitoring workers went offline mid-cycle and lost state. This caused the workers to report connection timeouts for servers they could no longer reach — even though those servers were fully healthy.
We apologize for any concern this may have caused.
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