Outage in CloudApp

Marketing Websites (Zight & GetCloudApp.com) Unavailable

Resolved Major

May 02, 2023 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

Components affected

CloudApp Website

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/03/2023 01:12AM

Resolved and now experiencing peak performance

MONITORING almost 3 years ago - at 05/02/2023 09:03PM

An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix.

As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

Latest CloudApp outages

Increased error rates with workflow automations - 6 months ago

Degraded performance - over 3 years ago

We are experiencing elevated error rates - over 4 years ago

Slow loading in viewer and website - almost 5 years ago

Experiencing downtime - about 5 years ago

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