Outage in CloudBees

Unable to login to CloudBees Feature Management

Resolved Maintenance
November 17, 2022 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of a problem logging into CloudBees Feature Management and are investigating the cause. Flag use by SDK and delivery of your targeting is unaffected.
Components affected
CloudBees Web Interface

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/17/2022 02:43PM

This incident has been resolved.

MONITORING about 3 years ago - at 11/17/2022 11:28AM

We have found the cause of the connectivity problems and applied a fix. The web interface and API are fully functional again and we will continue to monitor.

IDENTIFIED about 3 years ago - at 11/17/2022 10:34AM

We have identified some connectivity (DNS) errors in our infrastructure and are working on a fix for this.

INVESTIGATING about 3 years ago - at 11/17/2022 09:59AM

On further investigation, some API requests are failing. We are continuing to investigate the cause and identify a solution!

INVESTIGATING about 3 years ago - at 11/17/2022 09:24AM

The CloudBees Feature Management API is operating normally.
Whilst the web interface is unavailable, you can continue to make updates to Flags using the API: https://docs.cloudbees.com/docs/cloudbees-feature-management-rest-api/latest/introduction

INVESTIGATING about 3 years ago - at 11/17/2022 09:20AM

We are aware of a problem logging into CloudBees Feature Management and are investigating the cause.
Flag use by SDK and delivery of your targeting is unaffected.

Latest CloudBees outages

Platform services down - over 1 year ago
Issues with authentication - over 2 years ago

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