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Outage in CloudCannon

Intermittent build errors

Resolved Minor
May 04, 2026 - Started about 18 hours ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

CloudCannon experienced intermittent build errors affecting the main app for 14.5 hours, with certain sites getting stuck during the sync process at the start of builds. The team identified and patched the underlying issue, then completed recovery by restoring all files and rebuilding affected sites.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 05/05/2026 04:39AM

All files have been restored and sites are rebuilt. Thanks for your patience surrounding this issue. If you experience any further issues, please contact support.

IDENTIFIED about 4 hours ago - at 05/05/2026 04:07AM

Recovery is complete. We are working to rebuild sites with a broken build.

IDENTIFIED about 7 hours ago - at 05/05/2026 12:30AM

The issue is patched and we are working through the recovery process.

IDENTIFIED about 10 hours ago - at 05/04/2026 10:11PM

We have identified the issue and we are working on a fix. Sites will be rebuilt when resolved.

IDENTIFIED about 16 hours ago - at 05/04/2026 03:12PM

Certain sites are stuck trying to sync at the start of a build. This is not as widespread as initially expected. We will continue our investigation during business hours. Thank you for your patience.

IDENTIFIED about 17 hours ago - at 05/04/2026 02:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 18 hours ago - at 05/04/2026 02:07PM

We are currently investigating this issue.

Latest CloudCannon outages

Slow requests - about 2 months ago
Slow hosting requests - 2 months ago
Slow builds - 2 months ago

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