Outage in Cloudflare

Email Routing deliverability issues

Resolved Minor
March 29, 2024 - Started about 1 year ago - Lasted 6 days
Official incident page

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Outage Details

Cloudflare is investigating issues with the Email Routing product relating to degraded deliverability to Gmail accounts. Impact is restricted to email forwarding functionality, and it does not affect any connectivity, security, CDN or Area1 functionality. In addition, this does not affect delivery to providers other than Gmail. The problem has been identified and a fix is being implemented.
Components affected
Cloudflare Sites and Services Cloudflare Email Routing
Latest Updates ( sorted recent to last )
MONITORING about 1 year ago - at 03/31/2024 04:25PM

A fix has been implemented, and email deliverability levels are returning to normal. We are monitoring the results.

IDENTIFIED about 1 year ago - at 03/30/2024 07:35PM

The team has implemented mitigation improvements. Email Routing deliverability to Gmail accounts is gradually improving to normal levels.

IDENTIFIED about 1 year ago - at 03/29/2024 12:32PM

Cloudflare is investigating issues with the Email Routing product relating to degraded deliverability to Gmail accounts.

Impact is restricted to email forwarding functionality, and it does not affect any connectivity, security, CDN or Area1 functionality. In addition, this does not affect delivery to providers other than Gmail.

The problem has been identified and a fix is being implemented.

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