Outage in Cloudflare

Intermittent Hyperdrive connection issues in APJC

Resolved Minor
June 04, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a report of intermittent query response timeouts for Hyperdrives connecting to databases in APJC. We do not see reports of this in other regions at this time.
Components affected
Cloudflare Ulaanbaatar, Mongolia - (ULN) Cloudflare Bangkok, Thailand - (BKK) Cloudflare Surat Thani, Thailand - (URT) Cloudflare Almaty, Kazakhstan - (ALA) Cloudflare Qingdao, China - (TAO) Cloudflare Johor Bahru, Malaysia - (JHB) Cloudflare Kuala Lumpur, Malaysia - (KUL) Cloudflare Hengshui, China - (SJW) Cloudflare Malé, Maldives - (MLE) Cloudflare Patna, India - (PAT) Cloudflare Seoul, South Korea - (ICN) Cloudflare Vientiane, Laos - (VTE) Cloudflare Nagpur, India - (NAG) Cloudflare New Delhi, India - (DEL) Cloudflare Shanghai, China - (SHA) Cloudflare Colombo, Sri Lanka - (CMB) Cloudflare Tianjin, China - (TSN) Cloudflare Kolkata, India - (CCU) Cloudflare Changde, China - (CGD) Cloudflare Guangzhou, China - (CAN) Cloudflare Xinyu, China - (KHN) Cloudflare Jakarta, Indonesia - (CGK) Cloudflare Foshan, China - (FUO) Cloudflare Yerevan, Armenia - (EVN) Cloudflare Haikou, China - (HAK) Cloudflare Jinan, China - (TNA) Cloudflare Tokyo, Japan - (NRT) Cloudflare Ahmedabad, India - (AMD) Cloudflare Yogyakarta, Indonesia - (JOG) Cloudflare Islamabad, Pakistan - (ISB) Cloudflare Dhaka, Bangladesh - (DAC) Cloudflare Jashore, Bangladesh - (JSR) Cloudflare Chennai, India - (MAA) Cloudflare Tashkent, Uzbekistan - (TAS) Cloudflare Yangon, Myanmar - (RGN) Cloudflare Bangalore, India - (BLR) Cloudflare Lahore, Pakistan - (LHE) Cloudflare Kathmandu, Nepal - (KTM) Cloudflare Hanoi, Vietnam - (HAN) Cloudflare Ho Chi Minh City, Vietnam - (SGN) Cloudflare Asia Cloudflare Thimphu, Bhutan - (PBH) Cloudflare Bandar Seri Begawan, Brunei - (BWN) Cloudflare Karachi, Pakistan - (KHI) Cloudflare Chittagong, Bangladesh - (CGP) Cloudflare Bhubaneswar, India - (BBI) Cloudflare Macau - (MFM) Cloudflare Krasnoyarsk, Russia - (KJA) Cloudflare Lanzhou, China - (LHW) Cloudflare Langfang, China - (PKX) Cloudflare Mumbai, India - (BOM) Cloudflare Kanpur, India - (KNU) Cloudflare Hong Kong - (HKG) Cloudflare Fuzhou, China - (FOC) Cloudflare Chandigarh, IN - (IXC) Cloudflare Cebu, Philippines - (CEB) Cloudflare Osaka, Japan - (KIX) Cloudflare Singapore, Singapore - (SIN) Cloudflare Phnom Penh, Cambodia - (PNH) Cloudflare Manila, Philippines - (MNL) Cloudflare Hyderabad, India - (HYD) Cloudflare Taipei - (TPE)
Latest Updates ( sorted recent to last )
MONITORING 7 months ago - at 06/04/2024 08:46PM

We have made changes to inter-continental network routing and are observing improvements in connectivity and a reduction in timeouts between Hyperdrive in APJC and databases located in North America. We will continue to monitor this for the next hour.

IDENTIFIED 7 months ago - at 06/04/2024 07:49PM

We have identified a potential inter-continental networking issue that is intermittently impacting connectivity between Hyperdrive pools in APJC and databases located in North America.

INVESTIGATING 7 months ago - at 06/04/2024 07:10PM

We are investigating a report of intermittent query response timeouts for Hyperdrives connecting to databases in APJC. We do not see reports of this in other regions at this time.

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