Outage in Cloudflare

ZT Customers with EDNS Enabled receiving incorrect IPs

Resolved Minor
March 04, 2025 - Started 27 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating an issue where customers with EDNS enabled may receive IPs as a DNS response pointing to destinations that are incorrect. If you have geo restrictions on where your Zero Trust users are allowed to go, this may result in your users getting blocked from accessing company resources.
Latest Updates ( sorted recent to last )
MONITORING 27 days ago - at 03/04/2025 11:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 03/04/2025 07:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 27 days ago - at 03/04/2025 04:35PM

We are investigating an issue where customers with EDNS enabled may receive IPs as a DNS response pointing to destinations that are incorrect. If you have geo restrictions on where your Zero Trust users are allowed to go, this may result in your users getting blocked from accessing company resources.

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