Outage in Cloudflare

Performance issues with Zero Trust Policies

Resolved Minor
March 29, 2025 - Started 3 days ago - Lasted about 19 hours
Official incident page

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Outage Details

Cloudflare is investigating increased latency and errors when fetching user identity details and device posture in PHX. Only Zero Trust traffic matching gateway policies with identity and device posture expressions are affected. We are working to mitigate this problem. More updates to follow shortly.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 03/29/2025 02:51PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 03/29/2025 06:26AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 03/29/2025 04:44AM

Cloudflare is investigating increased latency and errors when fetching user identity details and device posture in PHX.

Only Zero Trust traffic matching gateway policies with identity and device posture expressions are affected.

We are working to mitigate this problem. More updates to follow shortly.

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