Outage in Cloudflare

Load Balancing Custom Rules Update Issues

Resolved Minor
March 17, 2025 - Started 14 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We are investigating an issue where attempts to update Load Balancing Custom Rules via the Dashboard are unexpectedly failing with an HTTP 409 error in some cases. Load Balancing Custom Rule updates via the API PUT method are still working normally.
Components affected
Cloudflare Sites and Services Cloudflare Dashboard Cloudflare Load Balancing and Monitoring
Latest Updates ( sorted recent to last )
MONITORING 13 days ago - at 03/18/2025 10:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 03/18/2025 02:29AM

We are continuing to work on a fix for this issue.

IDENTIFIED 13 days ago - at 03/18/2025 02:18AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 03/17/2025 11:11PM

We are investigating an issue where attempts to update Load Balancing Custom Rules via the Dashboard are unexpectedly failing with an HTTP 409 error in some cases. Load Balancing Custom Rule updates via the API PUT method are still working normally.

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