Outage in Cloudflare

Some customers may be experiencing issue in viewing support cases on the Cloudflare dashboard

Resolved Minor

April 23, 2025 - Started 12 months ago - Lasted about 8 hours
Official incident page

Incident Report

Some customers may be experiencing issue in viewing support cases on the Cloudflare dashboard. Customer will still be able to create ticket and receive response from support team via email. In the meanwhile, you may want to try to access the following link directly in the browser to get access to the support cases after login in to the dashboard: https://www.support.cloudflare.com/s/case/Case/Default

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Latest Updates ( sorted recent to last )

INVESTIGATING 12 months ago - at 04/23/2025 10:48AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 04/23/2025 04:27AM

Some customers may be experiencing issue in viewing support cases on the Cloudflare dashboard. Customer will still be able to create ticket and receive response from support team via email.

In the meanwhile, you may want to try to access the following link directly in the browser to get access to the support cases after login in to the dashboard:

https://www.support.cloudflare.com/s/case/Case/Default

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