Outage in Cloudflare
Support Helpdesk Delays
Resolved MinorIncident Report
Our helpdesk software is currently experiencing issues, and as such, customers may encounter response delays from support engineers.
Customers can still reach us via live chat (Business and Enterprise), raise a ticket through the Cloudflare Dashboard or via the emergency telephone line (Enterprise).
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Latest Updates ( sorted recent to last )
MONITORING
11 months ago - at 06/05/2025 02:40AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 06/05/2025 01:09AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 months ago - at 06/05/2025 12:35AM
Our helpdesk software is currently experiencing issues, and as such, customers may encounter response delays from support engineers.
Customers can still reach us via live chat (Business and Enterprise), raise a ticket through the Cloudflare Dashboard or via the emergency telephone line (Enterprise).
Latest Cloudflare outages
Degraded network performance for some users around Dallas, Texas - about 2 hours ago
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Issues solving Challenges - 1 day ago
R2 customers may see an increase of HTTP 500s in KIX - 2 days ago
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