Outage in Cloudflare

Free, Pro, and Biz Tiered Cache degradation

Resolved Major
August 20, 2025 - Started 20 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Free, Pro, and Biz Customers origins are experiencing Tiered Cache degradation where Tiered Cache is not engaging as expected. This results in more cache misses and increased requests to the origin.
Latest Updates ( sorted recent to last )
MONITORING 19 days ago - at 08/20/2025 11:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 19 days ago - at 08/20/2025 10:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 20 days ago - at 08/20/2025 07:40PM

Free, Pro, and Biz Customers origins are experiencing Tiered Cache degradation where Tiered Cache is not engaging as expected. This results in more cache misses and increased requests to the origin.

Latest Cloudflare outages

Live Chat Availability issues - about 8 hours ago
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Zero Trust Connectivity Issues - about 17 hours ago

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