Outage in Cloudflare
User Subscription Update Issues
Resolved Minor
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Outage Details
We are investigating an issue where users adding R2 for the first time without a payment method already on the account are unable to add a payment method when attempting to enable R2.
Impacted users can manually add a payment method to the account then enable R2 on the account. This issue does not affect existing R2 users.
Latest Updates ( sorted recent to last )
INVESTIGATING
2 days ago - at 09/11/2025 06:33PM
We have determined that this issue affects adding new subscriptions for new products. We are continuing to investigate.
INVESTIGATING
2 days ago - at 09/11/2025 06:20PM
We have determined that this issue affects adding new subscriptions for new products. Affected users can still manually add a credit card to work around this issue. We are continuing to investigate.
INVESTIGATING
2 days ago - at 09/11/2025 05:58PM
We are investigating an issue where users adding R2 for the first time without a payment method already on the account are unable to add a payment method when attempting to enable R2.
Impacted users can manually add a payment method to the account then enable R2 on the account. This issue does not affect existing R2 users.
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