Outage in Cloudflare
Custom Hostnames API increased latency for SSL for SaaS Customers
Resolved MajorIncident Report
Cloudflare has identified an issue with our API which potentially impacts multiple customers: Performing bulk requests to our Custom Hostnames API endpoint might return unexpected timeouts, although only observed on a small percentage of requests.
This does not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.
We are working to resolve the issue, more updates to follow.
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Latest Updates ( sorted recent to last )
MONITORING
7 months ago - at 09/14/2025 11:04PM
The fix has been implemented and we are currently monitoring the results.
IDENTIFIED
7 months ago - at 09/14/2025 07:14PM
The cause of this issue has been identified and we are in the process of deploying the fix.
INVESTIGATING
7 months ago - at 09/13/2025 03:39PM
Cloudflare is investigating Custom Hostnames API increased latency and delays in validating SSL certificates.
IDENTIFIED
7 months ago - at 09/12/2025 08:15PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 months ago - at 09/12/2025 11:33AM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 months ago - at 09/12/2025 10:38AM
Cloudflare has identified an issue with our API which potentially impacts multiple customers: Performing bulk requests to our Custom Hostnames API endpoint might return unexpected timeouts, although only observed on a small percentage of requests.
This does not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.
We are working to resolve the issue, more updates to follow.
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