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Outage in Cloudflare

Email Security Investigations are not working on the Dashboard and API

Resolved Minor
September 30, 2025 - Started 7 months ago - Lasted about 14 hours
Official incident page

Incident Report

An issue with search database is preventing retrieval of mail processing records for both detections and benign messages since 00:00Z 01 Oct. The Email Security service is not impacted by this. All messages are being processed and delivered as expected.

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IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
MONITORING 7 months ago - at 10/01/2025 04:40PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 10/01/2025 03:35AM

An issue with search database is preventing retrieval of mail processing records for both detections and benign messages since 00:00Z 01 Oct. The Email Security service is not impacted by this. All messages are being processed and delivered as expected.

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