Outage in Cloudflare

Elevated cache hit time to first byte in Sao Paulo

Resolved Minor
October 03, 2025 - Started 21 days ago - Lasted about 1 hour
Official incident page

Incident Report

Cloudflare is aware of, and investigating an issue which is causing elevated cache hit time to first byte in Sao Paulo starting from 15:50 UTC October 3. Further detail will be provided as more information becomes available.

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Latest Updates ( sorted recent to last )
IDENTIFIED 21 days ago - at 10/04/2025 01:20AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 10/04/2025 12:58AM

Cloudflare is aware of, and investigating an issue which is causing elevated cache hit time to first byte in Sao Paulo starting from 15:50 UTC October 3. Further detail will be provided as more information becomes available.

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